Brochure
CASE STUDY
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Cuecent Payswitch helps banks, utilities, and government agencies to create payment gateways which allow their customers to manage payments for various services from multiple service providers. Using Payswitch, gateway providers can bring all invoices and notices from enrolled service providers to a single Inbox, drastically simplifying their customers' bill payment chores. Payswitch offers multiple payment options including direct account debit, credit card, prepayments, partial payments and even cash across the counter.
Corporate enterprises can use Payswitch to connect with their suppliers via online invoicing. Electronic invoicing allows automatic connection of suppliers into the corporate ERP system, facilitates automatic invoice approvals, limits manual interventions, and allows direct crediting of your suppliers' bank accounts on payment approval. Such a system drastically reduces the cost and complexity of traditional receivables handling.
Companies can create competitive advantage with Cuecent Payswitch, the end-to-end Electronic Bill Presentment and Payment solution. Replacing paper bills and statements with electronic transactions transforms the one-way, impersonal monthly billing routine into a targeted, ongoing dialogue that enables you and your customers to communicate frequently and directly via online bills and statements.
With Cuecent Payswitch you can integratge your bills & statements into your business processes quickly, reliably and securely, reducing costs as you increase marketing opportunities and customer service in ways not possible with paper brochures. You can even offer pre-paid account services to your customers. Cuecent Payswitch helps you to attract, retain and grow profitable business and increase customer loyalty.
Cuecent Payswitch provides connectivity to your biller’s or your internal billing systems via standard XML files, Web Services or custom APIs. It can also connect the EBPP transactions to your internal ERP and/or legacy systems. Cuecent Payswitch is easy to administer and provides specialized and secure user interfaces to your internal administrators, your billing partner’s administrators and to your customers. Cuecent Payswitch is built using the latest J2EE standards and can work on any J2EE compliant application server like IBM WebSphere and BEA Weblogic . You can implement a variety of security measures including a centralized login control, and transaction encryption for security of all transactions. Cuecent Payswitch is tested to handle large transaction volumes.
CUECENT PAYSWITCH BENEFITS
Convenience
| Freedom to review and pay bills anywhere, any time on the Internet |
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| Control of payment outflows |
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| Reduce delinquent invoices |
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| Single window interface to view and pay bills/ invoices online |
Cost Savings
| Eliminate printing and postage expenses |
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| Savings from electronic payment |
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| Eliminates costly disputed phone calls & also time- consuming disputed research |
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| Performs detailed invoice analysis at an affordable cost |
One-to-One Communication
| Dynamically create and evaluate Internet Direct marketing campaigns |
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| Ability to target the communication to the individual customer-level |
Enhanced service and capabilities for your customers 24 x 7 online, interactive customer services
| Instant, consistent resolution of customer issues anytime, anywhere |
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| Proactive communication and marketing |
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| Reduces inbound calls and cost |
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| Creates long-term relationships and reduces attrition |
CUECENT PAYSWITCH FEATURES
| 'Off-the-Shelf' Personlised Bill Presentment and Payment Solution |
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| Presentment -Support for both invoices and Bill statements |
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| Registered Customers can personalize their services |
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| Personalization Profile set-up, any time any-where access to payment transactions and mailing options |
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| Multiple Payment Options: Provides customer with multiple payment options within the bill, from a single button, supporting all popular payment methods. |
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| Scalability: Enables Businesses to retain control over the contents and format, even as volumes grow into the millions per day and provides seamless service in demanding high-volume environments |
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| Interoperability: Easily interoperable with other billing or legacy systems and is designed to work with common applications that implement web standards. |
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| Manageability: Components are integrated into a single 'command-and-control' administration interface for simple systems management. |
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| Immutable Bill: Once the bill has been sent to the customer, the archive copy cannot be modified even by the bill source. |
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| Security: Bills and statements are digitally signed to ensure their authenticity. Security features are transparent to customers and require no proprietary software. |
CUECENT PAYSWITCH SECURITY FEATURES:
| Cuecent Payswitch is built using the J2EE standards and ensures security of all transactions between the customers and the various web servers. |
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| - Application level security |
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| - Role based access controls |
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| - Database level security |
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| - Operating System level security |
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| - Security Certificate & SSL Encryption |
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| - Disaster recovery and Back-up process |
To know more about this solution, CLICK HERE |
