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Banks across the globe today seek solutions that not only automate their operation, but also provides intelligent information for speedy and effective decision-making. The trend is to leverage maximum from the existing resources such as people, infrastructure etc.
IBM and Bahwan Cybertek has developed Branch Transformation solution to transform the Bank branches into sales channel rather than transaction dispensers improving the branch productivity and increase revenue. Branch Transformation solution automatically captures, transforms and analyzes in-branch customer behavior to give you the timely facts you need to make faster decision, improve customer service.
Branch Transformation (BT) is an integrated platform to provide
in-branch merchandizing by continuously capturing dynamic customer
needs, cultivating cross sell opportunities through effective
teller-customer relationship, and maximizing revenue with well targeted
and highly personalized advisory. The solution is built on Cuecent
Business Process Management Suite, Cuecent Integrated Channel Manager and IBM WebSphere technologies.
Cuecent Branch Transformation solution wraps all the retail banking functions performed in a branch, both at the front office and at the back office. Its powerful MIS and reporting capability enables a bank's top management to take strategic and timely decision-making in a highly dynamic and competitive market. Built on Cuecent ebPAC this solution delivers increased customer profitability, increased branch revenue, retention of the most valued customers, increased staff productivity, and better customer relationships.
Learn more about Branch Transformation and its benefits |