Companies from the fringes of the world economy could become global players with

BROCHURE  Corporate Brochure

organizational confidence, clear strategy, passion for learning, and the leadership to bring these factors together. With this strong belief, Bahwan CyberTek Group (BCT), established in 1999 and assessed as an SEI CMMi level 5 organisation has emerged to become a significant player in Global IT solutions and services market, and is fast emerging as a world-class business transformation company.

Bahwan CyberTek operates in the following areas:

• Technology Services provider in the Enterprise space to Industry leaders like Oracle, BEA.
• Innovative Products to support the above
• Business Process Outsourcing through Information Technology Enabled Services (ITES); Business Transformation Management.
• Training and Development of Human Capital in Information Technology

With offices in Oman , UAE, India and USA and employee strength of over 300 people, BCT has carved out a niche for itself in the global IT arena. BCT offers state-of-the-art software products and consulting services spanning Product Development, System Integration, Outsourced Application Development, Migration and Customization, Training, Professional Services (IT Outsourcing Solutions) and end-to-end Networking Solutions.

Software Products and Services

Products: BCT has built Intellectual Property in the form of its own Products, in the Banking and Financial Services, and Enterprise Space.

• Cuecent Cash Switch - Region's first Financial Services Metamediary
• Cuecent Pay Switch - Electronic bill presentment & payment solution
• Cuecent ebPAC - Business Process Management System that helps in the rapid development and deployment of applications, delivering adaptive and robust enterprise applications at reduced time and cost (reducing TCO by up to 40%). The product has required 100 person-years of effort for it's development.
• Cuecent FPMS - Integrated solution for comprehensive investment management.
• Cuecent Channel Manager - Integrates various channels provided by a bank to its customers giving a 360-degree view of customers and thereby facilitating the bank’s approach to customers.

Software Services: Through its global delivery model (combination of Onsite, Offsite and Offshore resources) BCT offer services such as Development Services, Systems Integration Services and Networking Services to its customers. A few key achievements of BCT in this area are:

• More than 50 Oracle e-Business Suite implementations for enterprises
• Over 100 consulting assignments in US and successful set ups over 14 B2B exchanges
• Key customers include leading Government Ministries and Departments, large corporate entities besides several globally known companies such as Capital One, Bank One, Hartford Financial Services, IBT and State Street.

Information Technology Enabled Services (ITES): Business Transformation Management

E-services: BCT understands that transforming to an e-Government takes more than converting legacy programs to a website. BCT’s goal is to help governments improve the availability of information and the quality of service to the public using e-Business technologies. BCT has successfully implemented various Government projects and has a dedicated team with it's focus on Government services.

Sanad Citizen Services: Sanad Citizen Services is over US$12 plus million worth, unique entrepreneur driven project, aimed to deliver over 26 Government and corporate services electronically over the web. Acquired in 2003-04, citizen services are now offered at 150 points across the country. Bahwan CyberTek manages the operations centrally through a secure Data Centre and with the software built by BCT in a “managed entrepreneurship” model. The philosophy of these Centres is

• Information Technology(IT) can be used to deliver real-time transactions and customized knowledge to improve quality and way of life
• IT can aggregate a true PPP (Private Public Partnership)
• IT is eminently capable of being used to create employment and develop entrepreneurial ability among nationals.

(Business Process Outsourcing (BPO) & Business Transformation Management BTM)

BCT has entered the fast growing Business Process Outsourcing (BPO) space, and the emerging Business Transformation Management (BTM) space, through innovative projects.

Contact Centre (BPO): For the first time in the region, a hosted IPCC based contact Centre offering tremendous operational flexibility has been set up. In the year 2003-04, a five-year contract was won from Gulf Air to run the contact center, worth over US$ 2 Million.

4th- Party Logistics (BTM): BCT has been awarded a 5-year contract worth about US$ 500 Million from Petroleum Development Oman to establish and run the logistics under the 4 PL system. This is a joint venture between Bahwan CyberTek and, Tibbett and Britten.

Training and Development

With a philosophy of “Opening minds, Creating opportunities” BCT have created a state-of-the art learning campus and strategically partnered with leading institutions.

In 2003- 2004, BCT has won an order worth US$ 7.38 Million, to train 910 Omani youth in the areas of Information Technology and Information Technology Enabled Services.

Our offerings